The Art of Great Coaching with Andrew Simpson

I love studying great coaches, both past and present. That being said, I’m also aware of the lack of good coaching at various levels, including for our youth. Man, some of the stories I hear still shock me and it’s no wonder why so many young athletes end up hating their sport, or clubs, or […]

7 Principles to WOW & Dazzle Your Customers Consistently

Is great customer service a dying thing? Like me, have you had any bad customer experiences lately? I know it doesn’t happen at your work or business, but I bet you have experienced some bad service recently at a restaurant, shop, gym, or retail business in the last month alone. Truth be told, creating extraordinary […]